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HR - New Position
Asked Aug 18, 2008 by Mac O'Brain.
As the new Human Resources director in my organization I've been put in charge of correcting a number of issues that have been prevalent over the last 3 years. My organization has demonstrated: poor morale, lack of communication, a history of poorly handling promotions and terminations. Please guide me on how I could improve the climate of my organization through better motivation, while also being sensitive to legal issues.

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    Answered Aug 18, 2008 by Kevin McCann.
    In this situation, there are two different dimensions of issues: the poor morale and communications internally, and the management problems pertaining to promotions and terminations.  A possible approach is to work with the management team to create a full-day retreat that couples teambuilding exercises with brainstorming sessions away from the office.  Teambuilding can improve inter-personal relationships and morale, while brainstorming sessions offer an opportunity for employees to think creatively about changes that can be made to the organization’s policies and procedures.  Possible topics could also include an evaluation of the organization’s mission and vision statements, and how they are used daily by employees.  Such an exercise can empower the employees and provide more recognition for their importance in the organization’s everyday existence.  To address the second set of issues, I would work primarily with managers and/or board members to develop a new set of policies regarding HR practices.  If possible, I would bring in an outside expert to work with the group on developing best practices and creating procedures that work for the organization and its environment.  Also, I would approach employees that have been fired or promoted recently to determine how they feel the procedures could be more properly adapted to the circumstances.

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